(TNS) — Texas Tech University Health Science Center and Texas Tech University Health Science Center El Paso (collectively, “HSC”) are providing notice of recent incidents that may affect the information of certain individuals. This notice describes the incident, the actions taken, and steps that potentially affected individuals can take in response.
In September 2024, HSC identified an issue that caused temporary interruptions to some computer systems and applications. After identifying these issues, HSC immediately took steps to secure the network and began an investigation. Our investigation confirmed that a cybersecurity event caused a technology issue that resulted in certain files and folders being accessed and deleted from HSC’s network between September 17, 2024 and September 29, 2024. Ta. As a result, HSC conducted a detailed investigation. The systems involved determine what information is contained and to whom it belongs. Information varies by individual, but may include name, date of birth, address, driver’s license number, government-issued identification number, financial account information, health insurance information, and medical information such as medical record numbers, billing/billing data, and diagnoses. may be included. and treatment information.
HSC is in the process of directly notifying individuals whose information may be implicated in this incident. Out of an abundance of caution, and as part of our direct notification, HSC is providing potentially affected individuals with access to free credit monitoring services. If you would like more information about this event, please call our dedicated toll-free support line at 1-866-902-1996, Monday through Friday, 8 a.m. to 8 p.m. Central Time, excluding major U.S. holidays. Please contact us. Additional information is available at ttuhscinfo.com and ttuhscep.edu/elpaso/outage-updates.
To prevent a recurrence, HSC is reviewing its existing security policies and procedures as part of its investigation and implementing additional safeguards to better protect and monitor its systems.
Individuals whose information may be affected by this incident should remain vigilant against identity theft and fraud, review account statements, and check credit reports and medical and health insurance billing statements for suspicious activity. It is recommended that you monitor for errors. Individuals can take steps to protect their identity theft, fraud alerts, credit freezes, and personal information by contacting the three major credit reporting agencies, the Federal Trade Commission, or their state attorney general. You can learn more about the steps. Any known or suspected identity theft or fraud should also be reported to law enforcement, your state attorney general, and the relevant bank or financial institution.
©2024 Odessa American (Odessa, Texas). Distributed by Tribune Content Agency, LLC.
